BUS 365 Week 7 Quiz– Strayer
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Quiz 6 Chapter 9
Operational Planning and Control
Systems
Multiple
Choice
1.
__________ are planning and control systems that capture and record all of the
company’s data from operations, and perform the routine transactions needed to
conduct business on an ongoing day-to-day basis.
a)
Operational information systems
b)
Strategic information systems
c)
Databases
d)
Inter-organizational systems
2. Why
did the largest Scandinavian food retailer
group, Axfood AB, invest 200 million SEK (20.4
million Euros or US$25.6 million) in an IT platform?
a) To
develop multi-cultural e-commerce capabilities
b) To fully integrate its diverse IT infrastructure to
coordinate and connect its operations
c) To
implement advanced technologies, including tags, RFID, and social media
d) To
develop order fulfillment and logistics capabilities
3. Why
are the three levels of management and decision making often modeled as a
pyramid? .
a) To
show the importance of senior management decision making on the organization.
b) To
show the importance of the decisions made at each management level.
c) To
show the hierarchy of the management levels.
d) All
of the above.
4. Each
level of management has its own _____.
a) data
needs
b)
decision making responsibilities
c) time
horizons
d) All
of the above
5.
Strategic level decisions are visionary and future-oriented. What types of data
are specifically required for these decisions?
a)
Real-time transactional and POS data.
b)
Internal data sales about inventory levels, orders, and customer support.
c)
External and internal data that has a one to three year time horizon.
d)
External data about the economy, competitors, and business trends.
6. What
types of data are specifically required for decisions made at the managerial or
administrative level?
a)
Real-time transactional and POS data.
b)
Internal data sales about inventory levels, orders, and customer support.
c)
External and internal data that has a one to three year time horizon.
d)
External data about the economy, competitors, and business trends.
7. At
the __________ level, decisions are made to control the day-to-day activities.
a)
operational
b)
strategic
c)
administrative
d)
senior
8. The
data requirements of operational-level units are __________ because they depend
heavily on standard operating procedures.
a)
extensive, unique, and change frequently
b)
extensive, routine, and rarely change
c)
limited and customized
d)
external, unstructured, and constant
9. Data
integrity with real-time systems involves __________, which means that if all
steps in a transaction are not completed, then the entire transaction is
cancelled.
a)
atomicity
b)
consistency
c)
isolation
d)
durability
10.
Which is not one of the key characteristics of a TPS?
a) Large volumes of data are processed
b)
Involves extensive computation
complexity
c) Data sources are mostly internal, and the
output is intended mainly for internal
users and trading partners
d)
Involves a high level of detailed raw
data
11.
Generally speaking, why do organizations automate TPS data entry as much as
possible?
a) To
reduce labor costs
b) To be
able to capture online data
c) For
competitive advantage
d) To minimize
errors and data entry time
12. A
company’s payroll systems prepare and process the payroll data periodically,
such as at the end of the work week. This type of processing is known as
__________.
a) batch
b)
real-time
c)
online
d) data
warehousing
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