BUS 325 Week 7 Quiz – Strayer

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Quiz 6 Chapter 6:

International Performance Management

TRUE/FALSE

     1.   A multinational is a single entity that faces a global environment.

                                

     2.   Developments in sophisticated worldwide communications system provide an acceptable substitute for “face to face” contacts between subsidiary managers and corporate staff.

                                

     3.   The way we measure workers’ productivity is exactly the same in an international setting, but the numbers come out differently because of that environmental difference.

                                

     4.   If perceived financial benefits and career progression are not met during an assignment, the level of motivation and commitment will decrease thus affecting performance.

                                

     5.   American work methods may be more structured than their foreign counterparts and that individuals have less discretion in how they approach tasks and problems.

                                

     6.   Role expectations are likely to be less complex for the TCN than the PCN.

                                

     7.   Often the country assigned to a TCN is perceived by headquarters to be culturally close.

                                

     8.   Expatriate performance should be placed within its international as well as organizational context.

                                

     9.   Performance management is a part of a multinational’s control system.

                                

   10.   The expatriate’s commitment to the parent and to the local operations was both positively related to the intent to stay.

                                

   11.   One key function of performance appraisal feedback is that it provides opportunities to improve performance by identifying gaps that might be eliminated by training and development.

                                

   12.   The international business traveler can be described as an expatriate.

                                

   13.   The two categories of international staff are expatriate and commuter.

                                

   14.   The nature of the international monetary system and local accounting differences may preclude an accurate measurement of goal attainment results.

                                

   15.   A team of evaluators should be used for performance appraisal of an expatriate.

                                

   16.   The standardized performance forms in an organization are always reworked to reflect differences in the expatriates’ situation in a foreign country.

                                

   17.   Regular feedback is an important aspect in terms of meeting targets and revising goals as well as assisting in motivation of work effort.

                                

   18.   Virtual assignments rarely if ever have performance appraisals.

                                

   19.   Formal performance appraisal is commonly on a biannual basis.

                                

   20.   A Japanese manager cannot directly point out a work-related problem or error committed by a subordinate.

                                

MULTIPLE CHOICE

     1.   Performance management:

a.	Is a process that enables the MNE to evaluate and continuously improve individual, subsidiary unit and corporate performance against set goals and targets
b.	Is  the evaluation of an employee performance and a vehicle to set performance goals
c.	Is the process of evaluating business opportunities and planning for new investments
d.	Is the process of setting goals for future performance by MHE employees

     2.   The turbulence of the global environment requires that long-term goals be

a.	Inflexible to major environment events
b.	Realistic and in line with corporate goals
c.	Ambitious to meet the growing needs of the organization
d.	Flexible to respond to market contingencies

                                

     3.   Market development in foreign subsidiaries is generally slower and more difficult to achieve without:

a.	Supporting infrastructure of the parent	c.	Expatriates from the parent organization
b.	Formal control mechanism	d.	Cross-culture training

                                

     4.   The impact of the following variables and their interrelationship needs to be considered in determining the expatriate performance EXCEPT:

a.	Compensation package
b.	The nature of the task
c.	Environment in which the performance occurs
d.	Interpersonal relationship with key official

                                

     5.   The employee who oversees and directs the entire foreign operations is:

a.	Expatriate	c.	HR manager
b.	Structure reproducer	d.	Chief executive officer

                                

     6.   An operative:

a.	Is a subsidiary manager
b.	Reproduces a foreign subsidiary structure
c.	Is an individual sent to a subsidiary to solve a particular problem